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Charter
Visa, Pass and Permit Division
Security & Passport Division
Foreign Worker Division
Expatriate Service Division
Visa, Pass and Permit Division
| ACTIVITY | TIME | |
|---|---|---|
| Visa with Reference (VDR) | 5 working days | |
| Long Term (Social) Visit Pass | 25 working days | |
| Short Term (Social) Visit Pass | 1 working day | |
| VISIT PASS (PROFESSIONAL) | ||
| Artist | 5 working days | |
| Missionary | 25 working days | |
| Student Pass | 5 working days | |
| Malaysia My Second Home (MM2H) | 1 working day | |
| APEC Business Travel Card (ABTC) | 6 months | |
NOTE
This Client’s Charter only applies in normal situation excluding incomplete, complicated or application that requires further reference.
Security & Passport Division
| ACTIVITY | TIME |
|---|---|
| Malaysian International Passport (MIP) | 1 hour (After Payment) |
| MIP application in Peninsular Malaysia for applicant born in Sabah and Sarawak | 5 working days |
| Online renewal application for MIP | 1 working days |
| Restricted Travel Document | 1 working day |
| Malaysia / Indonesia Border Crossing Pass | 1 working day |
| Declaration of Identity Certificate (SAP) | 30 working days |
| MIP/SAP (lost or damaged) | 5 working days |
NOTE
This Client’s Charter only applies in normal situation excluding incomplete, complicated or application that requires further reference.
Foreign Worker Division
Foreign Worker Division (Peninsular)
| ACTIVITY | TIME |
|---|---|
| eVDR FWCMS for foreign workers | 5 working days |
| eVDR FWCMS for foreign maid | 7 working days |
| Foreign maid application | 7 working days |
| Extension of Visit Pass (Temporary Work) (ePLKS) | 3 working days |
| Special Pass (eSP) | 3 working days |
| Exit Memo (eCOM) | 3 working days |
Foreign Worker Division (Sabah)
| ACTIVITY | TIME |
|---|---|
| Visit Pass (Temporary Work)– Visa with Reference (VDR) | 14 working days |
| Visit Pass (Temporary Work)– for foreign maid from Indonesia and the Philippines | 14 working days |
| Extension of Visit Pass (Temporary Work) | 7 working days |
| Special Pass (SP) | 3 working days |
| Exit Memo (COM) | 3 working days |
Foreign Worker Division (Sarawak)
| ACTIVITY | TIME |
|---|---|
| Visit Pass (Temporary Work)– Visa with Reference (VDR) | 30 working days |
| Visit Pass (Temporary Work)– for foreign maid from Indonesia | 30 working days |
| Extension of Visit Pass (Temporary Work) | 7 working days |
| Special Pass (SP) | 3 working days |
| Exit Memo (COM) | 3 working days |
DISCLAIMER
This Client’s Charter only applies in normal situation excluding incomplete, complicated or application that requires further reference.
Expatriate Service Division
Expatriate Service Division (Peninsular)
| ACTIVITY | TIME |
|---|---|
| Company registration through ESD Online | 5 working days |
| Expatriate Committee (JKE) approval and Work Pass / Professional Visit Pass – Expert for Fast Track category | 5 working days |
| PLS@Xpats | 3 working days |
Expatriate Service Division (Sabah)
| ACTIVITY | TIME |
|---|---|
| Company registration (Manual) | 12 working days |
| Expatriate Committee (JKE) approval and Work Pass (Manual) | 4 working days |
Expatriate Service Division (Sarawak)
| ACTIVITY | TIME |
|---|---|
| Visit Pass (Professional) (Manual) | 30 working days |
PERHATIAN
Piagam Pelanggan ini hanya terpakai dalam keadaan biasaTIDAK TERMASUK permohonan yang tidak lengkap, bermasalah atau perlu rujukan lanjut.
