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INTRODUCTION
The Immigration Department of Malaysia is under the Ministry of Home Affairs, which provides services to Malaysian Citizens, Permanent Residents and Foreign Visitors.
The functions of the department are as follows :
- Issuing of passports and travel documents to Malaysian Citizens and Permanent Residents.
- Issuing of visa passes and permits to Foreign Nationals entering Malaysia.
- and managing the movement of people at authorized entry and exit points.
- Enforcing the Immigration Act 1959/63, Immigration Regulations 1963, Passport Act 1966, Anti-Trafficking in Persons and Anti-Smuggling of Migrants Act 2007 (Amendment 2010)
Vision
World Class Immigration Services
Mission
Systematically Enhancing The Quality of Immigration Service Delivery In The Interest Of National Security And People's Well Being.
Objective
To Manage and Supervise Immigration Matters In Line With National Interest.
Slogan
Integrity Professional Friendly
Motto
Security Is A Mutual Responsibility
Theme
Sovereignty And Security Without Compromise
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FUNCTIONS OF DIVISIONS IN JIM
Management Services Division
- Analyze and project the logistical needs of the Malaysian Immigration Department to ensure that all Immigration Offices can function optimally.
- To study and plan allocation requirements for the purpose of vehicle and building maintenance, rental of office space, buildings and management of quarters and facilities To study, plan and make projections related to the needs of movable and immovable assets in accordance with the current needs of the Department.
- Act as the main driver to increase the culture of innovation, creativity and quality to raise and raise the name of the Department at the national and international levels.
- Enforce the implementation of inspections and perform Internal Audit in line with compliance with the MS ISO 9001: 2008 Standard in the Department.
Management Services Division
Finance department
- The Finance Division is responsible for ensuring that the financial management of the Malaysian Immigration Department runs efficiently and orderly and in accordance with the Financial Procedure Act, Treasury Instructions (AP), 1PP Treasury Circular,
Service Circular and other financial rules or procedures in force. - Regulate and be responsible for arranging the expenditure of the Department to achieve expenditure at the optimum level
- Make procurement planning of the Department based on best governance practices (Best Practices) to obtain cost effective
- Act as a Consultant and Consultant related to the policies and activities of the Department involving financial and accounting matters
- Analyze the financial capability of the Department to enable the use of financial resources to be optimized in accordance with the Outcome Based Budgeting System
- To plan and monitor the implementation of the Department's development projects through the management of development allocations to achieve the outcomes targeted in the
Malaysia Plan . Implement cost-benefit analysis on proposed development projects so that the Department can implement high impact development projects - Control over the efficient management of the Department's accounting towards the implementation of accrual accounting to ensure maximum Government revenue collection
Finance department
Human resources department
The Human Resource Management Division functions to implement public sector human resource policy to strengthen human resource relations within the Department by ensuring that the staffing structure and service scheme of the organization can function effectively in addition to coordinating member training policy, salary/allowance policy. BPSM is divided into six (6) units, namely HRMIS Unit, Establishment Unit, Service Unit, Recruitment Unit, Promotion Unit, Training Policy and Competency Unit where each unit plays a specific role based on the terms of reference that have been outlined.
SERVICE UNIT
- Responsible for the services of officers/staff of the Malaysian Immigration Department
- Responsible for service matters for Immigration Attaché officers
- Prepare a statement of changes (Kew.8) for each change
- Dealing with Applications Abroad either privately or officially
RECRUITMENT UNIT
- Managing matters related to the recruitment, placement and exchange of officers and staff of the Malaysian Immigration Department
PERSONNEL UNIT
- Restructuring of the Department's programs and activities
- Assess the need and creation of new/additional posts
- Review the abolition of office
- Auditing of human resources and staffing
- Inspection of posts
- Planning human resource needs in the Malaysian Immigration Department
UNIT HRMIS
- To ensure that the implementation of the HRMIS application in the Malaysian Immigration Department is in accordance with the schedule and planning that has been set
- Ensure that the HRMIS application is accepted and used by all officers and staff in the Malaysian Immigration Department
- Experts refer to user aspects, workflow and access to HRMIS applications at JIM
UNIT PROMOTION
- Manage matters related to promotion for all positions
- To manage the work responsibilities of officers and staff of the Department
- To be the secretariat for the Human Resource Development Panel, Performance Appraisal Report, Outstanding Service Award, Medal Certificate and Exit Policy
TRAINING AND COMPETENCE POLICY UNIT
- Manage in -service programs/training/courses/seminars
- Coordinate Training Operations Plan (POL)
- To conduct AKRAB activities of the Department
Human resources department
Information Technology & Records Division
The Information Technology and Records Division is a Division responsible for providing ICT requirements for the entire Malaysian Immigration Department, including Attachés abroad, so that the level of use of information technology instruments can be achieved optimally. This division consists of nine (9) components namely Administration and Finance Unit, Visa, Pass, Permit, Foreign Workers, ESD & Stock Unit, Data Center and Network Management Unit, Asset Management Unit, Technical Management and ICT Security, Policy Management Unit, Project & Quality Management, Travel & Control Document Unit, Records and Archive Management Unit, Support Application Unit, and eReporting & Statistics Unit. BTMR plays an important role to the Malaysian Immigration Department (JIM) according to the following functions:
- To help achieve the objectives and functions of the Department through quality information and communication technology services that meet the needs
- To plan the Department's information and communication technology strategy
- Implement and maintain computer systems in the Department to ensure computing services at the best level
- Assist the Department to improve the quality of services
Information Technology & Records Division
Expatriate Services Division
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- Handle company registration application online
- Receive and process eligible expatriate applications online
- Receive, process and consider approval for applications for Employment Pass, Professional Visit Pass (Specialist Category), Resident Pass (Talent), Exemption Pass (Embassy) and other related passes
- Secretariat of Inspectorate Committee (JKI) and Professional Visit Pass Committee (JKPLIK) Meetings
- To be a panel in the Meeting of the Expatriate Committee (JKE) and the Professional Visit Pass Committee (JKPLIK)
- Receive and process applications for positions related to Immigration facilities for the expatriate category for special approval cases
- Perform inspection and enforcement on companies applying for expatriates
- Review procedures related to company applications from time to time (if necessary)
- Prepare relevant circulars in accordance with policy instructions
- Update the Division's Quality and Operating Procedures in accordance with the current circular
- Coordinate expatriate -related work processes with the State JIM
UNIT DP10
- Receive and process applications for positions related to Immigration facilities for the expatriate category for special approval cases
- Prepare an application decision letter to be notified to the applicant
- Secretariat of the Evaluation Committee Meeting of special approval cases
UNIT DP11
Receive, process and consider the approval of applications for the following types of passes:
- Payroll Pass (Categories I, II and III),
- Dependent Pass,
- Social Visit Pass,
- Temporary Working Visit Pass,
- Resident Pass (Talent) and
- Exemption Pass (Embassy)
- Review and consider the approval for the issuance of eligible Expatriate-related passes
- Implement the issuance/endorsement of relevant passes
- Receive, process and consider the approval of applications for transfer of Employment Pass stickers and other related passes as well as applications for the remaining period
- Receive, process and consider the approval of Special Pass applications for the expatriate category
- Receive and approve I-Card applications for the expatriate category
- Receive, process and consider the approval of Study Permission applications for expatriates and dependents aged 18 years and below
- Receive, process and consider the approval of Work Permission at the Second Location (2) to expatriates
- Receive, process and consider the approval of Permission to Do Charitable Work (spouse) for expatriate dependents
- Receive, process and consider approval of amendments to the validity period of passes issued in the division
- Receive and confirm reference passes from agencies such as PDRM and other relevant agencies
INSPECTORATE UNIT
- Conduct the screening process for online company registration
- Secretariat of the Inspectorate Committee (JKI) meeting
- Responsible for preparing the Application Data Report and Company Registration Approval
- Conduct the ID activation process for companies that have passed registration in the rollout session
- Responsible for conducting advisory sessions to companies related to online applications
- Responsible for processing applications for amendments to company information, data and documents that have been registered in the ESD System
- Conduct field visits to companies requesting expatriate referrals from the Committee and relevant external agencies
- Receive and process blacklist opening applications on companies and expatriates
- Receive and process applications for cancellation of passes and amendment of the validity period of passes for expatriates who have fled
- Handle complaints from companies/agencies
PROFESSIONAL VISIT PASS UNIT (EXPERT CATEGORY)
- Conduct screening on Professional Visit Pass application (Specialist Category) for companies that have registered online
- Secretariat of PLIK Committee meetings (Expert Category) and be the meeting panel
- Responsible for monitoring the company's application to ensure the actual PLIK needs
- Responsible for preparing statistical reports on PLIK applications and approvals
- Receive, process and consider the approval of Special Pass applications for the PLIK category
EXPATRIATE SERVICES IMMIGRATION UNIT IN MIDA
Receive, process and consider the approval of Employment Pass applications for the manufacturing sector:
- Payroll Pass (Category I & II)
- Dependent Pass
- Social Visit Pass
- Temporary Working Visit Pass
- Review and consider the approval for the issuance of eligible Expatriate-related passes
- Implement the issuance/endorsement of relevant passes
- Receive, process and consider the approval of applications for transfer of Employment Pass stickers and other related passes as well as applications for the remaining period
- Receive, process and consider the approval of Special Pass applications for the expatriate category
- Accept I-Card applications for the expatriate category
- Receive, process and consider the approval of Study Permission applications for expatriates and dependents aged 18 and under
- Receive, process and consider the approval of Work Permission at the Second Location (2) to expatriates
- Receive, process and consider the approval of Permission to Do Charitable Work (spouse) for expatriate dependents
- Receive, process and consider approval of amendments to the validity period of passes issued in the division
- Receive and confirm reference passes from agencies such as PDRM and other relevant agencies
EXPATRIATE SERVICES IMMIGRATION UNIT AT MYXPATS CENTER
Receive, process and consider the approval of Employment Pass application for online application of ESD System:
- Payroll Pass (Category I, II & III)
- Dependent Pass
- Social Visit Pass
- Temporary Working Visit Pass
- Review and consider the approval for the issuance of eligible Expatriate-related passes
- Implement the issuance/endorsement of relevant passes
- Receive, process and consider the approval of applications for transfer of Employment Pass stickers and other related passes as well as applications for the remaining period
- Receive, process and consider the approval of Special Pass applications for the expatriate category
- Accept I-Card applications for the expatriate category
- Receive, process and consider the approval of Study Permission applications for expatriates and dependents aged 18 and under
- Receive, process and consider the approval of Work Permission at the Second Location (2) to expatriates
- Receive, process and consider the approval of Permission to Do Charitable Work (spouse) for expatriate dependents
- Receive, process and consider approval of amendments to the validity period of passes issued in the division
- Receive and confirm reference passes from agencies such as PDRM and other relevant agencies
ADMINISTRATION AND FINANCE UNIT
Management of Administrative Affairs
- Supervise Correspondence Matters
- Controlling the File System
- Time Recorder Card
- Coordinate Office Security
- Responsible for Assets/Vehicles of the Division
- Managing Staff Welfare Affairs
- Record, inspect and control and monitor the movement of adhesive production
- Coordinate statistics for the activities of the Division
- Coordinate the division's Work and Operational Quality Procedures as well as audit remarks
Financial Affairs Management
- Prepare revenue adjustment statements and divisional collector statements
- To Plan, Prepare and Monitor the Division's Annual Budget
- Plan and Coordinate the Preparation of Proposed Estimates of Operating Expenditure of the Division
- Monitor the Preparation of Additional Application for Divisional Allocation
- Apply for Local Order (LO)/Bills Without (LO) Refund
- Apply for the Issuance of a Travel Warrant
Expatriate Services Division
Visa, Pass & Permit Division
The Visa, Pass and Permit Division is a division at the Headquarters, Putrajaya that is responsible for implementing and coordinating policies related to visas, passes and permits throughout Malaysia and at representative offices. This section which is also known as 'Section G' consists of eight (8) main units to ensure the smooth functioning of the section. These units are the Social Visit Pass Unit, Professional Visit Pass Unit, Student Pass Unit, Malaysia My Second Home Unit, Entry Permit Unit, Resident Pass Unit, APEC Unit and Inspection Unit.
SOCIAL VISIT PASS UNIT
Receive and process applications for Short Term Visit Pass (Social) and new/extended applications for Long Term Visit Pass (Social) to foreign visitors entering Malaysia according to the permitted purposes.
PROFESSIONAL VISIT PASS UNIT
Receive and process new applications and extension of Visit Pass (Ikhtisas) for foreign nationals who wish to carry out specialized work such as teachers/students of Islam, missionaries of other religions and art activists (artists) for a short period of time in Malaysia
STUDENT PASS UNIT
Receive and process new applications and extension of student passes for foreign students who wish to study or further their studies in Malaysia.
UNIT MALAYSIA MY SECOND HOME
Receive and process Malaysia My Second Home (MM2H) applications where this program allows foreigners to stay and reside in the country in accordance with the conditions set.
ENTRY PERMIT UNIT
Manage Entry Permit applications for foreign nationals who are eligible to enter and reside in the country as Permanent Residents.
UNIT PAS RESIDENT
Manage Resident Pass applications for people who are eligible to apply according to Category 3 (Applicants who have family ties with Malaysian citizens), Category 4 (Applicants who have family ties with Malaysian permanent residents) and Category 5 (former Malaysian citizens)
APEC UNIT
Managing the APEC Business Travel Card which is an initiative of the Asia Pacific Economic Organization (APEC) in an effort to help businessmen who frequently deal with APEC countries.
UNIT NAZIRAN
Make inspection visits regarding doubts and doubts on the application or granting of Visa, Pass and Permit facilities.
Visa, Pass & Permit Division
Integrity Division
The Integrity Division of the Malaysian Immigration Department is one of the agencies under the Ministry of Home Affairs. It provides services through the following unit functions:-
ADMINISTRATION AND FINANCE UNIT
- Manage matters related to the Divisional Administration to ensure the smooth running of the office.
- Manage matters related to finance in the Division to ensure that the planned program can be implemented.
- Manage the use and maintenance of departmental vehicles in the Division.
- Manage matters related to human resource management and staffing of the Division
GOVERNANCE UNIT
- To ensure that the best governance is implemented to strengthen the integrity of the management system and improve the weaknesses of the administration of the Malaysian Immigration Department.
- Examine the practices, systems and work procedures of the Department that open up to the space and opportunities for corruption, abuse of power and malpractice as well as
administrative weaknesses . - Propose improvements to departmental practices, systems and procedures in order to reduce red tape, and increase transparency.
STRENGTHENING INTEGRITY
- Ensure the cultivating, institutionalization and implementation of integrity in the organization through the application, appreciation, strengthening of work ethic and noble values as well as the
cultivating of integrity. - To increase and strengthen the understanding, awareness and commitment of the Department's staff through the application of noble values and integrity.
COMPLIANCE UNIT
- Ensure that the staff of the Department comply with the laws, regulations and instructions in force through inspections, surprise inspections and follow-up inspections.
DISCIPLINARY UNIT
- Secretariat of the proceedings of the Disciplinary Board.
- To increase the understanding of reporting officers in managing breaches of the code of conduct through the organization of Disciplinary Management Workshops.
VERIFICATION AND DETECTION UNIT
- Detect and confirm complaints/information of criminal misconduct as well as violations of the organization's code of conduct and ethics and ensure appropriate follow -up action is taken.
- Report criminal misconduct to the responsible enforcement agency.
- Conducting prompt, accurate quality and integrity investigations in ensuring that Department staff who violate the code of conduct are brought to disciplinary proceedings.
- Conducting intelligence / profiling on officers / persons complained of involved in breaches of the code of conduct.
COMPLAINTS MANAGEMENT UNIT
- Receive and take action on all complaints/ information on criminal misconduct and violations of the organization's code of ethics
- Establish a systematic, efficient, responsive and effective management of complaints and records
- Protect the identity of whistleblowers and preserve the confidentiality of information in accordance with the Whistleblower Protection Act (ACT 711) 2010
Integrity Division
Security & Passport Division
- Receive applications for individual movement record information from government agencies, local/foreign individuals through counters (walk-in), fax and correspondence (post). Review individual movement applications received through the Department's Computer System.
- Provide feedback (confirmation) of individual movements that have been reviewed.
- Record and file the application for individual movement records received along with the feedback letter issued.
Receive applications and make statistics for the verification of passes for the purpose of marriage of foreign nationals in Malaysia. - . Provides statistics:
- Movement in/out of foreign visitors by sea, air and land
- Movement in/out of citizens by sea, air and land
- NTL Foreign Visitors List
- List of Foreign Visitors issued by VOA
- Fingerprint Biometric Verification (PDRM)
- MKSP
- MBIKE
- Ensure the effectiveness of the Control System for the ability to record the movement of Malaysian citizens, permanent residents and foreigners 100 {7821b40210739964427285bb14e58033e39493070e68600647c1d520e804b156}
- Regulating the activities of Exit/Entry Inspections at gazetted entrances can be implemented well and it is in accordance with the existing policies and legislation of the Malaysian Immigration Department.
- Ensure the enforcement of the Immigration Act 1959/63, Immigration Regulations 1963, Passport Act 1966, Anti-Trafficking in Persons and Anti-Smuggling of Migrants Act 2007 (amended 2010) is implemented at gazetted entrances
- Distribute instructions and decisions of the Government and Departments through Circulars or Administrative Instructions related to the activities of the entrances from time to time.
- Establish cooperation between other enforcement agencies that have a relationship with aspects of Immigration Control. Agencies such as:
- Ministry of Home Affairs
- Related to government policies on Control such as:
- Standing Committee for the Malaysia - Singapore High Speed Rail Project (HSR/RTS)
- US Visa Waiver Program
- Syrian Immigrant Temporary Placement Program
- Implementation of the National Immigration Control System
- (SKIN)
- Implementation of Advance Passenger Screening System (APSS)
- Coordinator of the Joint Standard Operating Procedure (JSOP) BruneiMalaysia Frequent Travelers Program
- Technical Committee (Computer System) JIM/KDN
- Non-Technical Committee on Entrance Issues-JIM/KDN
- Royal Malaysian Police
- Cooperation with PDRM branches such as:
- Special Branch
- Counter Terrorism
- Department of Integrity and Standards Compliance (JIPS)
- National Central Bureau (NCB)
- Cooperation with PDRM branches such as:
- Malaysian Anti -Corruption Commission
- Royal Customs Department
- Malaysian Maritime Enforcement Agency
- INTERPOL
- Cooperation on matters related to Border Control Management where a series of cooperation has been implemented such as:
- Operation Sunbird I, II and III
- Operation Maharlika (ongoing)
- Courses and Seminars related to Border Control Management involving ASEAN countries.
- Other relevant enforcement agencies.
- Cooperation on matters related to Border Control Management where a series of cooperation has been implemented such as:
- Related to government policies on Control such as:
- Ministry of Home Affairs
- Attend meetings at the invitation of other agencies on behalf of the Immigration Department.
- Be a reference source for officers working at the entrances, especially cases that require more information in terms of policy and legislation.
- As the Secretariat to the Nationwide Gateway Coordination Meeting of which the Director General of Immigration is the Chairman of the Meeting.
- Is a member of the inter -state cooperation body bordering Malaysia
- Border Management Working Group
- Disaster Management Group Malaysia & Thailand
- Thailand- Malaysia Joint Combine Exercise Committee
Security & Passport Division
Foreign worker Division
Responsible for issuing:
- Visa With Reference (VDR), Temporary Working Visit Pass (PLKS), Check Out Memo (COM)
- Make inquiries and referrals
- Handle levy and security deposit claims
- Seizing security money / personal bond / bank guarantee / insurance guarantee for foreign workers who ran away
- Make inspections to ensure the employment conditions of employees
Foreign worker Division
Policy & Strategic Planning Division
- Acting as a focal person and member in the PKD ICAO board, New Technology Working Group (NTWG), Director General of Immigration Departments and The Heads of Consular Affairs Division of the Ministries of Foreign Affairs (DGICM) to discuss immigration and security issues
- Formulate strategies and act in the preparation of Strategic Plans, Transformation Plans, Service Continuity Plans (PKP) as well as monitor the achievement of the
Performance Indicator Index of the Minister of Home Affairs and the Director General as well as NBOS programs - To plan and intensify programs to improve the image of the Department to strengthen the Department's service delivery system through effective promotion and delivery of information on policies, effective time media communication strategies and systematic handling of service complaints
- Ensure the direction of the Department is in line with the vision and mission statement through engagement sessions with strategic partners and collaboration based on the NBOS concept
- Monitor current issues of the Department and recommend the stance and approach of related issues through the preparation of reviews, feedback, notes and memoranda for the Cabinet, Post-Cabinet Meetings, Top Management Meetings and Top 10 Meetings
- Carry out impact studies on the implementation of development projects through annual outcome evaluation
- To plan and coordinate the Department's programs based on strategic objectives through channels and strategic partners to ensure stakeholders receive accurate information related to the Department's functions and services
Policy & Strategic Planning Division
Legal Advisory Division
The Legal Advisory Division (PUU) performs four (4) main functions, namely:
ADVISORY AND REGULATORY SERVICES
- Advise on matters for which the Government intends to amend new laws to reflect policy decisions made by the Government and
submit draft laws to the Legislative Assembly for approval - To enact, review and amend laws (Acts, Regulations and Orders) under the jurisdiction of the Malaysian Immigration Department to obtain the approval of the Attorney General's Chambers or ministers before gazetting. Prepare/review/review/complete draft agreements/understandings (MOUs), cooperation and contracts between the Immigration Department and stakeholders
- Provide answers to general complaints related to legal aspects on behalf of the Immigration Department
- Conduct research or studies on legal issues when required by the Government and find solutions to legal problems raised
- Review disciplinary cases at the Department level
COURTS AND PROSECUTIONS
- Deciding the type of offense the case is prosecuted, including considering any appeal against arrest cases in violation of the Immigration Act 1959/63, the Passport Act 1966, ATIPSOM 2007 and the Immigration Regulations 1963
- Check and determine the amount of compound of the party who committed the offense under it for the type of offense that can be compounded. Investigation paper cases and surrender cases at the Immigration counter
- Perform audits or inspections on the management of prosecution cases, compounds, storage and management of case items/exhibits and case files/investigation papers (IP) throughout the country
iv. Handle complex court cases, especially those involving arrests of employers, project cases as well as cases under the Anti-Trafficking and Smuggling of Persons Act 2007 - To prepare statistical reports of Prosecution cases and investigation papers decided by the Deputy Public Prosecutor of the Malaysian Immigration Department
RESEARCH AND DRAFT
- Prepare Orders for the Appointment of the Director General of Immigration, Deputy Director General and Senior Officers of Immigration, Gazettement of Air, Land, Sea and
Immigration Depot Entrances - Prepare documents for the appointment of public officers for the classification of official letters under the Official Secrets Act 1982 (Act 88)
- Conduct research and provide initial insights on various issues including international issues
- Review SOPs and Department Circulars
- Review the International MoU before sending it to the International Division, Attorney General's Chambers
- Manage Mutual Legal Assistance & Extradition applications
CIVIL CASES DEPARTMENT
- Review and provide preliminary comments related to letters of claim or summons received such as accident cases involving the Department's vehicles
- Provide case facts, documents, witnesses and others to assist in the preparation of civil cases
Legal Advisory Division
Depot & Detention Management
- Responsible for the safe and controlled management of detainees to meet international standards and comply with human rights in accordance with the provisions of applicable laws and regulations
- Managing the transfer of foreign prisoners who have served their sentences from prisons to detention depots for deportation purposes
- Managing the deportation of foreign nationals handing over other agencies to the country of origin
- Collaboration with other Enforcement Agencies, Foreign Embassies, Non-Governmental Agencies (NGOs) and international agencies to manage deportations and resettlement to third countries
- Prepare and coordinate crisis contingency plans to address and control any threats and crises that occur at the Malaysian Immigration detention depot
Depot & Detention Management
Intelligence, Special Operations & Analysis
- Plan and implement actions in terms of acquiring, collecting, processing, analyzing and disseminating materials Intelligence, Strategic Intelligence, Current Intelligence, Counter-Risk Intelligence, Tactical Intelligence and Technical Intelligence
- Develop and enhance efforts to acquire Current Intelligence,
- Strategic Intelligence and Counter -Risk Intelligence for the use of the Malaysian Immigration Department
- Distribute intelligence information on identified threats to superiors for appropriate action
- Provide advisory services to the Director General of Immigration and Top Management on aspects of intelligence, especially Strategic Intelligence, Current Intelligence, Counter-Risk Intelligence and intelligence information
- Establish information sharing networks between other intelligence and security agencies at the domestic and international levels
- Responsible in conducting research and analysis on Migration, Trafficking in Persons and Smuggling of Migrants, Illegal Immigrants (PATI) as well as Smuggling and Evasion activities
- Issue instructions and reports related to intelligence appropriate and in line with the requirements of the Malaysian Immigration Department
- Recruit and train officers to create skills in the field of intelligence
Intelligence, Special Operations & Analysis
Operations, Investigations & Prosecutions
MANAGEMENT UNIT
- Carry out the duties of the Division's Administration and Staff Services
- Manage revenue collection, budget preparation and expenditure of the Division
- Manage the procurement, maintenance and disposal of enforcement equipment and other assets
- Manage Division MyIMMs System user IDs
COMPLAINTS UNIT
- Receive all complaints from various sources and ensure action is taken within the time period specified in the Department's Quality Objectives
- To be the secretariat to the Complaints Evaluation Committee
- Register complaints into the MyIMMs System any complaints that have a basis as decided by the Complaint Evaluation Committee
- Provide feedback to complainants on the results of actions taken
- Provide monthly reports on the status of actions on complaints in accordance with the stipulations in the ISO document MS 9001: 2008
OPERATIONAL INTELLIGENCE UNIT
- Conduct preliminary intelligence and investigations on complaints and information received
- Provide intelligence reports for the purpose of enforcement actions carried out
- Provide members as guides (pointers) during enforcement operations
OPERATING UNIT
- Enforce the Immigration Act 1959/63, the 1966 Act and the Immigration Regulations 1963 in accordance with the Standing Instructions of the Director General of Immigration
- Set enforcement operations KPIs. Prepare and update SOP of enforcement operations
- Provide operational planning. Managing the Mobile Enforcement Unit
- Establish strategic cooperation with domestic and foreign enforcement agencies related to cross-border crime (NBOS)
INVESTIGATION UNIT
- i. Set investigation KPIs
- Prepare and update investigation SOPs
- Conduct investigations in accordance with the powers given under the Immigration Act 1959/63, Passport Act 1966, Immigration Regulations 1963, Evidence Act 1950, Criminal Procedure Code and in accordance with the Standing Instructions of the Director General of Immigration
- Provide investigative journals for reference
PROSECUTION UNIT
- Carry out prosecution duties for Putrajaya Headquarters cases
- Provide training plans for prosecuting officers
- Secretariat to the Nationwide Prosecution Unit Heads Meeting
- Monitor the travel of the PATI Court at the Immigration Detention Depot
COUNTER SERVICE UNIT
- Receive compound payment and Special Pass
- Issuing Special Passes and Check Out Memos for Foreign Embassy reference cases
- In line with the Special Pass for cases of loss of Passport of foreign citizens
- In line with the Special Pass for the case of children of foreign nationals born in Malaysia
- Coordinate and monitor the implementation of the Rehiring Program and the PATI Serah Diri Program to return to their country of origin
UNIT AMRA
- To manage the firearms affairs of the Malaysian Immigration Department
- Manage the purchase and distribution of ammunition stocks for the use of the State Immigration Office
- Conduct audits of firearms and ammunition as well as Vaults at all State Immigration Offices and Depots
- Manage and maintain Vaults, firearms and ammunition at Headquarters
- Manage firearm license application/renewal (carry & use)
- Coordinate training sessions with other enforcement agencies
UNIT ISO & JKRIM
- Coordinate the implementation and compliance of the MS ISO 9001: 2008 Quality Management System in accordance with the standards that have been set.
- As the Secretariat that assists the Operations Division Quality Manager (PQB) in corrective and preventive actions as well as improvements to ensure the effectiveness of the system
- Prepare and report on the achievement of the Division's Quality Objectives, feedback and the Division's KPI report
- Conduct study and improvement of SOP and ATKP involving the Division
- Coordinate appeal cases to be brought to the Immigration Appeal Committee (JKRIM)
Operations, Investigations & Prosecutions
ATIPSOM & AMLA Prevention Division
UNIT OPS ATIPSOM
- Combating activities and syndicates that violate the Anti -Trafficking in Persons and Smuggling of Migrants Act (ATIPSOM)
- Establish strategic cooperation with other enforcement agencies in and outside the country to address the issue of human trafficking and migrant smuggling as well as cross-border crime
- Receive information complaint files from the Complaints Unit for operational action
- Conduct intelligence, operations and investigation of ATIP cases
- Obtain operational instructions and identify operational locations and targets
- Provides Operational Movement Command Memo
- Provide a list of personnel, equipment and vehicles for operational use
- Carry out operations either by siege/ raid/ search, documentation inspection and identification on victims and predators and rescue
- Arrest OKT and make a escort to the Police Office/ Station and make a police report
- Take the OKT fingerprint and register the OKT information into MYIMMS
- Make Preliminary Operations Report (FIR) and report to the Investigation Unit
- Make OKT Escort to Immigration Detention Depot/ Police Station
- Carry out intelligence activities on complaints/information and prepare preliminary reports for operational purposes
ATIPSOM INVESTIGATION UNIT
- Monitor the status of ATIP cases at the Headquarters and the state as well as the status of Protection Orders (IPO and PO)
- Detect, monitor, eradicate from all threats in the context of immigration
- Protect and coordinate assistance to trafficked persons
- Identify the perpetrators involved in Anti - Trafficking in Persons and Anti - Smuggling of Migrants 2007
- Collaborate with Agencies involved in enforcing the Anti -Trafficking in Persons and Anti -Smuggling of Migrants Act 2007
- Collect statistics and arrest reports on ATIP cases in the states/Headquarters and channel to MAPO, Attorney General's Chambers and PDRM
- Investigation of predators and victims
RETURN OF VICTIMS UNIT
- Monitor the status of ATIP cases at the Headquarters and the state for the purpose of managing the repatriation of victims
- Coordinate and work with Shelter Homes (RP) under the supervision of KWKK for the preparation of repatriation
- Dealing with the embassy and the Ministry of Home Affairs to manage travel documents and financing travel costs for the repatriation of victims
MANAGEMENT & INTERNATIONAL RELATIONS UNIT
- Establish relationships and cooperation with banking institutions, national banks and other agencies that can assist in investigations and actions under ATIPSOM and AMLA
- Ensure the management of investigation records and case items are kept safe and can be accessed quickly
- Manage all administrative affairs of the AMLA Unit
- Provide SOPs, Circulars, Desk Files, Records & Files related to officers and AMLA Units
- Secretariat and communication platform between investigating officers in the states
- Provide courses and training for investigating officers
- Organize dialogue and disclosure on AMLA enforcement for officials, employers, NGOs, and the community
- Prepare working papers, budgets etc. for the effective running of the
AMLA Unit - Attend meetings, conventions, dialogues, forums, etc. related to AMLA INTERNATIONAL RELATIONS
- Collaborate with Bank Negara Malaysia on the implementation of the AMLA
- Collaborate with Enforcement Agencies and other Departments in the aspects of enforcement and asset freezing
- Collaborate with Financial Institutions in the aspect of obtaining
financial information and freezing bank accounts. - Collaborate with international investigating agencies through platforms
provided in particular through Bank Negara Malaysia - Attend programs organized by international enforcement agencies
AMLA INVESTIGATION UNIT
- Conduct investigations on cases of serious offenses in the second schedule of the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds from Illegal Activities Act 2001 (AMLATFPUAA) related to offenses under the Immigration Act, Passport Act and ATIPSOM
- Manage arrest reports of Anti-Money Laundering Act 2001 (AMLA) cases at the Headquarters and states to be channeled to the divisional management
- Manage the management of information related to statistics and AMLA arrest case reports
- Monitor the status of AMLA cases at Headquarters and states
- Provide talks and exposure related to the AMLA Act to Immigration officers in the form of internal and external courses
- Conduct intelligence and investigation of AMLA cases
- Identify perpetrators involved in AMLA for legal action
- Collaborate with agencies involved in enforcing the AMLA Act
ATIPSOM & AMLA Prevention Division
Malaysian Immigration Academy
- Leading the development of the Department's human capital in a dynamic, progressive and continuous manner through lifelong learning.
- Develop and generate the professionalism and integrity of the Department's workforce through comprehensive, systematic and quality learning.
- To formulate quality and dynamic learning modules that can meet the development needs of the Department.
- Forging a network of strategic relationships through cooperation and engagement with other Public Training Institutes and international training bodies.
- To be a regional and international training hub in the field of immigration for immigration officers in ASEAN countries by 2017.
- Serves as a One Stop Center and reference center of the Department for travel documents, malpass, data recovery extraction, offender data bank, field forensics and fingerprints involving national security.
Malaysian Immigration Academy
Kuala Lumpur International Airport
- Strengthen and strengthen strategic relations at the international level such as USA and Australia as well as international organizations related to air control such as INTERPOL, International Organization for Migration (IOM), International Civil Aviation Organization (ICAO) and International Air Transport Association (IATA).
- Comply with and implement the Cross -Border Policy in terms of control of the country's main entrances to ensure national security and sovereignty are preserved.
- Implement travel document compliance policies that comply with international standards such as the International Civil Aviation Organization (ICAO) in line with current safety needs and challenges.
- To plan and manage all Management matters such as Human Resources, Finance, Administration, Communications and Corporate Services Division, BTMR, Integrity, Assets & Stores at all branches in JIM KLIA to ensure efficient and effective service delivery. The strength of members and employees is 1,464 people.
- In 2017, JIM KLIA will implement the 1GFMAS system simultaneously with the existing system. Where JIM KLIA has been operating as its own PTJ starting in 2016.
- As the Lead Agency to coordinate all management matters at KLIA.
- In collaboration with the Royal Malaysian Customs Department (JKDRM), Royal Malaysian Police (PDRM), Malaysia Airport Holding Berhad (MAHB), Inland Revenue Board (IRB), airlines operating at KLIA, National Higher Education Fund Corporation (PTPTN) and the Malaysian Department of Health in ensuring the smooth movement of entry and exit at the air entrance control.
Kuala Lumpur International Airport
