Roles and Responsibilities of the Chief Digital Officer (CDO)

1. Spearheading digitalization initiatives in ministries/agencies through the use of data, analytics, and digital technology.
2. Fostering a data-driven culture in the public sector that adopts a principle-based approach through the use of data and digital technology.
3. Transforming digital service delivery in ministries/agencies with a focus on customer experience, based on the Whole-of-Government concept through innovation involving data sharing, open data, and emerging technologies.
4. Evaluating, coordinating, and approving requirements for digital services, Technical Service Design, and development budgets, as well as managing agencies as implementers of digitalization initiatives and projects.
5. Leading change through the alignment of the Digitalization Strategic Plan (PSP) of Ministries/States/Agencies by:
   • Ensuring agency PSP is aligned with the Public Sector PSP, Risk Management, and Change Management Plan.
   • Ensuring the agency’s Enterprise Architecture (EA) blueprint is available.
   • Strengthening the agency’s digitalization governance structure & coordinating the use of policies, standards, and global best practices.
6. Reporting the implementation and progress of digital transformation to the Chief Secretary to the Government (KSN) as the Chairman of the Government Cluster under the National Digital Economy and 4IR Council through the government cluster secretariat.