Details

Division D - Informations Technology and Records

1.  FUNCTIONS

1. 1. Aims to achieve the objectives and functions of the department through information technology and quality service;
   2. Plans information and communication technology strategies for the Department
   3. Implements and maintains computer systems in the Department to ensure efficient computing services, and
   4. Enhances the quality of service

2.  OBJECTIVES

To make use of information technology to provide excellent service for the department

3.  MISSION

Ensure that ICT is used to provide efficient service in the immigration department

4.  SLOGAN

"Basic quality information for excellence"

5.  VISION

ICT as a key to effective management of immigration matters

6.  QUALITY POLICY

1. 1. Ensure maintenance of computers according to schedule 
   2. Ensure that all complaints concerning the computer system are dealt with within 3 days;
   3. Ensure that the automated procedure of "Incremental Back Up" and "Full Back Up" are on schedule;
   4. Ensure that requests for copies of documents and files are managed within 7 days

7.  ORGANISATIONAL STRUCTURE

1. 1. Administration and Finance Unit
   2. Applications System Management Unit
   3. Data Management Centre and Network Management Unit
   4. ICT Security and Policy Management Unit
   5. Technical Support Unit
   6. Quality and Safety Inspectorate Application System Unit
   7. Records and Archives Management Unit

Last Updated on Friday, 09 March 2012 01:30