What is the application system about?
The system provides internet access to meet the needs of the general
public which regularly deals with the Department of Immigration
for their new applications, extension of Pass for Foreign Domestic
Helpers. All applications can now be done using IDEAS
System.
Objective
To provide services which fulfil the vision of the Department,
which is "WORLD CLASS SERVICE"
Scope of Implementation
It encompasses all new application process and extension process
for foreign domestic helpers' visas and passes. Registered agencies
may submit their applications on-line via the website.
Advantages of the System
- Simplifies submission of applications
- Cost effective
- Time saving
Procedures
To access the facilities provided, a user (registered agency)
must obtain the user ID and password from the Immigration Department
Foreign Domestic Helpers, Foreign Worker Division. The user may
then access as follows:-
Registed
Agencies
Login
Change user password
Send new applications
Send application for renewal
Check employer's particulars
Check particulars of foreign domestic helpers
Send information on the new employer for purpose of registration
How does the system process applications?
All information received will be stored in the Immigration database.
If the sending of the user's information is blocked, a message
will be displayed on the user screen. The user must follow the
given instructions. The Immigration Department will process the
applications. The employer or registered agency must be present
at the Immigration Department within one month from the date of
submission of application, with the following items:-
To
Obtain a Visa On Arrival (VGOA)
To
Obtain a Sticker
Foreign
Domestic Helper
Items which must be sent -Personal Bond
-Payment
Documents to be verified
-Marriage Certificate
-Medical Report of Family Members
(if necessary)
-Birth Certificate of Children
-Form J/ Proof of Income
For new application
-Passport
For Extension of Passes -Passport
-List of Payment
-Payment
Process
Flow
Minimum
Requirements
Personal
computer with Internet connection and with minimum specifications as below:
Headquarters
of the Department of Immigration, Malaysia
(Ministry of Home Affairs)
Level 1-7 (Podium) No 15, Persiaran Perdana, Precint 2,
62550 Putrajaya, FEDERAL TERRITORY
Telephone: 03-88801000 Fax: 03-88801200
